30 || $msg_c > 512) {
echo "数据不规范!";
exit;
}
// 验证 priority 是否为低、中、高
$valid_priorities = ['低', '中', '高'];
if (!in_array($priority, $valid_priorities)) {
echo "优先级必须是低、中或高!";
exit;
}
// 验证 related_product 是否在指定的文件中
$related_products = file('./related_product.txt', FILE_IGNORE_NEW_LINES | FILE_SKIP_EMPTY_LINES);
if (!in_array($related_product, $related_products)) {
echo "相关产品不在可用列表中!";
exit;
}
die("不要发你这个破工单
免费产品不支持工单功能");
// 获取当前时间并格式化
$time = date('Y-m-d H:i:s');
$main = '{
"ticket": {
"title": "测试工单",
"created_at": "0000-00-00-00-00-00",
"priority": "高",
"last_reply_time": "0000-00-00-00-00-00",
"related_product": "无",
"status": "待接单",
"conversation": [
{
"responder": "Fuxsto Host",
"role": "admin",
"reply_time": "'.$time.'",
"reply_content": "我们已经收到了你的工单,我们会尽快的安排人员来处理!"
}
]
}
}';
// 解码 JSON 字符串
$data = json_decode($main, true);
// 添加新的对话到头部
$new_conversation_head = [
"responder" => $user,
"role" => "user",
"reply_time" => $time,
"reply_content" => $msg
];
$data['ticket']['title'] = $title;
$data['ticket']['created_at'] = $time;
$data['ticket']['last_reply_time'] = $time;
$data['ticket']['priority'] = $priority;
$data['ticket']['related_product'] = $related_product;
array_unshift($data['ticket']['conversation'], $new_conversation_head);
// 编码为 JSON 字符串
$main = json_encode($data, JSON_UNESCAPED_UNICODE | JSON_PRETTY_PRINT);
// 定义要检查的文件路径
$filename = './me/' . $user . '/' . $pass . '/ticket.json'; // 目录路径
@file_put_contents($filename, $main);
$filename = './admin.txt';
if (file_exists($filename)) {
$file = fopen($filename, 'r');
if ($file) {
while (($line = fgets($file)) !== false) {
$qq = trim($line); // 去除行末的换行符和空格
if (!empty($qq)) {
sendMail($qq . '@qq.com', '#Fuxsto Admin 工单提醒!', "