Files
Fuxsto-V3/user/new_ticket.php
2025-10-18 14:46:52 +08:00

128 lines
3.3 KiB
PHP

<?php
include './sc.php';
if ($active_ticket != "") {
echo "你已有工单在处理中!";
exit;
}
// 检查必需字段
$required_fields = ['title', 'priority', 'related_product', 'msg'];
foreach ($required_fields as $field) {
if (empty($_POST[$field])) {
echo "缺少必要的数据: " . htmlspecialchars($field, ENT_QUOTES, 'UTF-8');
exit;
}
}
$title = $_POST['title'];
$priority = $_POST['priority'];
$related_product = $_POST['related_product'];
$msg = $_POST['msg'];
// 对输入进行 HTML 转义
$title = htmlspecialchars($title, ENT_QUOTES, 'UTF-8');
$priority = htmlspecialchars($priority, ENT_QUOTES, 'UTF-8');
$related_product = htmlspecialchars($related_product, ENT_QUOTES, 'UTF-8');
$msg = htmlspecialchars($msg, ENT_QUOTES, 'UTF-8');
// 检查字符串长度
$title_c = mb_strlen($title, 'UTF-8');
$msg_c = mb_strlen($msg, 'UTF-8');
if ($title_c > 30 || $msg_c > 512) {
echo "数据不规范!";
exit;
}
// 验证 priority 是否为低、中、高
$valid_priorities = ['低', '中', '高'];
if (!in_array($priority, $valid_priorities)) {
echo "优先级必须是低、中或高!";
exit;
}
// 验证 related_product 是否在指定的文件中
$related_products = file('./related_product.txt', FILE_IGNORE_NEW_LINES | FILE_SKIP_EMPTY_LINES);
if (!in_array($related_product, $related_products)) {
echo "相关产品不在可用列表中!";
exit;
}
die("不要发你这个破工单<br>免费产品不支持工单功能");
// 获取当前时间并格式化
$time = date('Y-m-d H:i:s');
$main = '{
"ticket": {
"title": "测试工单",
"created_at": "0000-00-00-00-00-00",
"priority": "高",
"last_reply_time": "0000-00-00-00-00-00",
"related_product": "无",
"status": "待接单",
"conversation": [
{
"responder": "Fuxsto Host",
"role": "admin",
"reply_time": "'.$time.'",
"reply_content": "我们已经收到了你的工单,我们会尽快的安排人员来处理!"
}
]
}
}';
// 解码 JSON 字符串
$data = json_decode($main, true);
// 添加新的对话到头部
$new_conversation_head = [
"responder" => $user,
"role" => "user",
"reply_time" => $time,
"reply_content" => $msg
];
$data['ticket']['title'] = $title;
$data['ticket']['created_at'] = $time;
$data['ticket']['last_reply_time'] = $time;
$data['ticket']['priority'] = $priority;
$data['ticket']['related_product'] = $related_product;
array_unshift($data['ticket']['conversation'], $new_conversation_head);
// 编码为 JSON 字符串
$main = json_encode($data, JSON_UNESCAPED_UNICODE | JSON_PRETTY_PRINT);
// 定义要检查的文件路径
$filename = './me/' . $user . '/' . $pass . '/ticket.json'; // 目录路径
@file_put_contents($filename, $main);
$filename = './admin.txt';
if (file_exists($filename)) {
$file = fopen($filename, 'r');
if ($file) {
while (($line = fgets($file)) !== false) {
$qq = trim($line); // 去除行末的换行符和空格
if (!empty($qq)) {
sendMail($qq . '@qq.com', '#Fuxsto Admin 工单提醒!', "<h2>尊敬的管理员</h2><br>有工单等待处理!");
}
}
fclose($file);
} else {
//echo "无法打开文件.";
}
} else {
//echo "文件不存在.";
}
echo '工单提交啦~~<meta http-equiv="refresh" content="2;url=./ticket.fx">';
?>